For Benchmarking we have terms and definitions in 16 topics. The topics are Business, Business Intelligence, Business Process, Grantmaking, Health Insurance, Help Desk, International Business, Internet Metrics, Marketing, Research Evaluation, Non-Profit Accountability, Non-Profit Governance, Non-Profit Leadership, Organizational Capacity, Sanitation, Supply Chain and Technology.

Benchmarking (Business)

A method of comparing the performance of your business against an established standard covering a range of business activities.

Benchmarking (Business Intelligence)

A point of reference for measurement.

Benchmarking (Business Process)

A method of measuring processes against those of recognized leaders to establish priorities and targets leading to process improvement. It is undertaken by identifying strategies, customers, processes and costs to benchmark and their key characteristics; determining who to benchmark; collecting and analyzing data from direct contact, survey, interviews, technical journals, and advertisements; determining the "best of class" from each benchmark item identified; and evaluating the process in terms of improvement goals.

Benchmarking (Grantmaking)

A company's use of information about other firms in the same industry used for comparisons and to set standards and goals. See also:Benchmarking Gap, Capability Mapping, Generic Benchmarking, Internal Benchmarking, Process Benchmarking, Standard, Strategic Benchmarking

Benchmarking (Health Insurance)

A method of planning and implementing quality management programs that consists of identifying the best practices and best outcomes for a specific process and emulating the best practices to equal or surpass the best outcomes.

Benchmarking (Help Desk)

A technique of measuring current levels of performance, both within your center and against outside centers, to determine realistic achievement levels.

Benchmarking (International Business)

A systematic procedure of comparing a company’s practices against the best practice and modifying actual knowledge to achieve superior performance.

Benchmarking (Internet Metrics)

Allows companies to set appropriate goals, define their competitors, and compare availability and response times to processes and to peers in their industry.

Benchmarking (Marketing, Research Evaluation)

Comparison of one organization's performance with a group of other organizations, on some particular group of measures. The best performing organization is considered to have best practice, and other organizations may adopt its methods.

Benchmarking (Non-Profit Accountability)

A company's use of information about other firms in the same industry used for comparisons and to set standards and goals. See also:Benchmarking Gap, Capability Mapping, Generic Benchmarking, Internal Benchmarking, Process Benchmarking, Standard, Strategic Benchmarking

Benchmarking (Non-Profit Governance)

A company's use of information about other firms in the same industry used for comparisons and to set standards and goals. See also:Benchmarking Gap, Capability Mapping, Generic Benchmarking, Internal Benchmarking, Process Benchmarking, Standard, Strategic Benchmarking

Benchmarking (Non-Profit Leadership)

A company's use of information about other firms in the same industry used for comparisons and to set standards and goals. See also:Benchmarking Gap, Capability Mapping, Generic Benchmarking, Internal Benchmarking, Process Benchmarking, Standard, Strategic Benchmarking

Benchmarking (Organizational Capacity)

A company's use of information about other firms in the same industry used for comparisons and to set standards and goals. See also:Benchmarking Gap, Capability Mapping, Generic Benchmarking, Internal Benchmarking, Process Benchmarking, Standard, Strategic Benchmarking

Benchmarking (Sanitation)

The process of measuring performance against an established standard or criteria. In the wastewater industry this generally refers to comparing plant operations to plants of similar capacity or having similar processes.

Benchmarking (Supply Chain)

The process of comparing performance against the practices of other leading companies for the purpose of improving performance. Companies also benchmark internally by tracking and comparing current performance with past performance.
Benefit-Cost Ratio: An analytical tool used in public planning; a ratio of total measurable benefits divided by the initial capital cost.
Also see: Cost Benefit Analysis.

Benchmarking (Technology)

This is the process of measuring the performance of hardware or software in a specifically defined and strictly controlled environment. The benchmarking result is usually represented by a time or a number rating that corresponds to how quickly certain tasks can be completed. The benchmark must be reproducible, of course, to have any meaning.

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