Topical Terminology > Intelligent Agents
Intelligent Agents
For Intelligent Agents we have terms and definitions in 2 topics. The topics are Interactive Marketing and Interactive Services Marketing.
Intelligent Agents (Interactive Marketing) 
Software tools which help the user find information of specific interest to him/her. The users profile is continually refined and improved based on the user's acceptance or rejection of recommendations over time.
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Intelligent Agents (Interactive Services Marketing)
Software agents that enable the service customer to perform tasks hitherto performed by service representatives.
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