For Wait Time we have terms and definitions in 2 topics. The topics are Health Insurance and Instructional Strategies.

The length of time, on average, that members must stay on the telephone before they receive assistance.
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How long a teacher waits after asking a question can influence the quality of responses provided by students. Increased "wait time" also leads to increased confidence in students and improvements in classroom discipline.
A Look at Research: Benefits of Wait Time
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